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VOLHA Web Design Privacy Policy

Effective Date: 2026/02/01


  1. Introduction

    2. VOLHA Web Design ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website or use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).


  2. Information We Collect

    3. We collect personal information only when it is voluntarily provided by you through contact forms, email communication, or service inquiries. The information we may collect includes:

    • Full name
    • Company or business name
    • Email address
    • Project-related details you choose to share

  3. How We Use Your Information

    4. Personal information is collected and used solely for legitimate business purposes, including:

    • Responding to inquiries and requests
    • Preparing quotes and proposals
    • Providing branding, web design, and related services
    • Communicating about project progress or service-related matters

    We do not use personal information for purposes other than those identified, unless consent is obtained or required by law.


  4. Consent

    5. By submitting personal information through our website or contacting us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.


  5. Data Protection and Safeguards

    6. We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration. Access to personal information is limited to individuals who require it for legitimate business purposes.


  6. Third-Party Disclosure

    7. We do not sell, rent, or trade personal information. Personal information may be shared only with trusted service providers when required to deliver services, and only to the extent necessary. All such providers are expected to protect personal information in a manner consistent with this policy.


  7. Retention of Information

    8. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and professional obligations. When no longer required, information is securely deleted or anonymized.


  8. Your Rights

    9. Under Canadian privacy law, you have the right to:

    • Request access to the personal information we hold about you
    • Request correction of inaccurate or incomplete information
    • Withdraw consent for continued use of your information
    • Request deletion of personal information, where applicable

    Requests will be addressed within a reasonable timeframe, subject to legal requirements.


  9. Cookies and Website Analytics

    10. Our website may use basic cookies or analytics tools to understand website usage and improve performance. These tools do not collect personally identifiable information. You may disable cookies through your browser settings.


  10. Changes to This Privacy Policy

    11. This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.


  11. Contact Information

    12. If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

    VOLHA Web Design

    Email: webdesign@volha.ca

    By using our website or services, you acknowledge that you have read and understood this Privacy Policy.